Management Skills

It’s said that people join good businesses and leave bad managers! But what does it take to be a good manager? Following on from a discovery chat we’ll identify what your needs are and design something specifically to meet your needs. Below is an idea of the types of topics that might be considered. Services can be provided either as a half day, full day or programme, or a workshop/bitesize set of sessions might be more appropriate, whichever will get the best results for you.

Topics

Having had a wide experience of managing in many services over the years courses can be provided in a variety of areas. My speciality is management and productivity.

Being Organised

…but training can also be provided in -

Customer Service

Team Management

Negotiation

Goal Setting

Conflict Management

Communication

Leadership

…and anything else management related!!

Design your course